At ChiroCare Therapy, your appointment time is reserved exclusively for you. To keep our schedule running smoothly and ensure availability for all patients, we kindly ask for at least 24 hours’ notice for any cancellations or appointment changes.

We provide text, email, and app reminders as a courtesy, but it is each patient’s responsibility to keep track of their appointment times.

Massage Therapy Appointments

Because massage therapy requires extended time and high provider demand, the following applies:

Massage Cancellation / No-Show Fee:

$50 flat fee
(applies to cancellations made with less than 24 hours’ notice or any missed appointments)

How to Cancel a Massage Appointment:

Massage appointments must be canceled by calling our office at (949) 888-0404.
If we are unable to answer, please leave a voicemail with your name and appointment details.

Cancellations via text, email, or app are not accepted for massage appointments.
This ensures clear documentation and protects the time reserved for you and our therapist.

Additional Massage Policies:

Chiropractic & All Other Appointments

We understand that schedules can change and offer more flexibility for chiropractic and non-massage appointments.

How to Cancel or Reschedule:

For chiropractic, injections, and other services, you may:

We do not routinely charge cancellation fees for chiropractic appointments.
However, repeated same-day cancellations or no-shows may require:

This helps ensure appointment availability for patients who need timely care.

Same-Day Appointments

Appointments booked within 24 hours automatically fall under this cancellation policy.

Exceptions

We understand emergencies may happen. Fee exceptions may be made at the discretion of the provider or clinic management.